Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aivy Nguyen

Aivy Nguyen

April 25, 2025

5  out of  5
rating by Aivy Nguyen
"This agency is great! James helped with all my needs and got me some savings at the same time. My new go to for all my insurance!"
Profile photo of Alejandro Bringas (Ollie)

Alejandro Bringas (Ollie)

April 23, 2025

5  out of  5
rating by Alejandro Bringas (Ollie)
"As a young adult trying to figure out insurance and other adult things, James Gordon III has shown both prestige and patience in his position as me and my partners insurance agent. James is kind, funny, and well articulated. Being able to explain adequately to two first time insurance buyers while not being afraid to crack a joke it is obvious James is proud of his work and loves what he does. I hope his firm appreciates what he does as much as we have."
Profile photo of Q

Q

April 23, 2025

5  out of  5
rating by Q
"James Gordon III is so kind and was a huge help for someone fairly new to insurance! He has kept us well informed, he has been incredibly timely, and has saved us a lot of money. He is also very funny and a pleasure to talk to as a person. He deserves a raise and a vacation!"
We responded:
"Thank you, Q, for sharing your experience! I'm delighted to hear that James has been such a valuable resource for you. His dedication to keeping you informed and helping you save money is truly commendable. We're grateful to have him on our team. If you need any further assistance, feel free to reach out to our office anytime!"
Profile photo of Chris Alford

Chris Alford

April 23, 2025

5  out of  5
rating by Chris Alford
"Clear and respectful communication, great explanations for each topic in a way that leaves little room for further questions, and overall a very efficient way of handling the process!"
Profile photo of Julia Padilla

Julia Padilla

April 23, 2025

5  out of  5
rating by Julia Padilla
"We had an incredible experience working with Justin Brame! He made the entire process of bundling our home and auto insurance smooth, simple, and surprisingly stress-free. Not only did he take the time to explain all our options in detail, but he also found us a fantastic deal that’s saving us a significant amount each month. His professionalism, responsiveness, and genuine care for our needs really stood out. Highly recommend to anyone looking for a trustworthy and knowledgeable insurance agent!"
We responded:
"Thank you, Julia, for sharing your wonderful experience! I'm delighted to hear that Justin made the process of bundling your insurance so seamless and stress-free. It's fantastic that he was able to find you a great deal and provide detailed explanations of your options. Your recommendation means a lot to us. If you have any further questions or need assistance, please feel free to reach out."
Profile photo of Chris Gordon

Chris Gordon

April 23, 2025

5  out of  5
rating by Chris Gordon
"James was very personable, friendly, and professional while helping me with my insurance. Great person to work with and recommend you ask for him!"
We responded:
"Thank you, Chris, for sharing your experience! I'm glad to hear that James provided you with such personable and professional service. We appreciate your recommendation and are here to assist with any future insurance needs. Feel free to reach out anytime!"
Profile photo of Michelle Freeman

Michelle Freeman

April 22, 2025

5  out of  5
rating by Michelle Freeman
"I have been with this agency the last three years and my family has been with this agency for many years prior to me. James was so professional and friendly. It felt very personable while he helped us find the right coverage for our homes and cars. We highly recommend you reach out to James to help you navigate the best options for home, life or car."
We responded:
"Thank you, Michelle, for your wonderful feedback! I'm delighted to hear that James provided such professional and friendly service while assisting with your coverage needs. It's fantastic to know that you and your family have supported us for so many years. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're always here to help!"
Profile photo of Catriona Clarke

Catriona Clarke

April 21, 2025

5  out of  5
rating by Catriona Clarke
"Meghan was wonderful to work with. She responded quickly for the request I had and was able to answer all my questions. I highly recommend her!"
We responded:
"Hey, Catriona! Thanks so much for letting us know that Meghan was able to assist you and answer all your questions so quickly. She’s great at providing helpful, timely service, and we’re happy to hear you had such a positive experience. We appreciate you choosing us to be your good neighbor!"
Profile photo of Darius Stewart

Darius Stewart

April 19, 2025

5  out of  5
rating by Darius Stewart
"Erica Villasenor was huge help and she had the greatest customer service and help me complete everything I was trying to do"
We responded:
"Thank you, Darius, for sharing your experience! I'm glad to hear that Erica was able to assist you effectively and provide excellent customer service. We're grateful to have her as part of our team. If you need any further assistance or have questions, feel free to reach out to our office."
Profile photo of Dain Bakke

Dain Bakke

April 17, 2025

5  out of  5
rating by Dain Bakke
"This insurance agency is great! Meghan was a great help and very helpful."
We responded:
"Thank you, Dain! I'm happy to know you had a great experience with our office!"
Profile photo of Matthew Tyree

Matthew Tyree

April 17, 2025

5  out of  5
rating by Matthew Tyree
"Great service, always helpful."
We responded:
"Thank you, Matthew, for your kind words! I'm glad to know that you find our service helpful!"
Profile photo of Mark Hamilton

Mark Hamilton

April 16, 2025

5  out of  5
rating by Mark Hamilton
"I can always count on stellar customer service from the Matt Fitzpatrick State Farm team. Thanks again Meghan!"
We responded:
"Thank you, Mark! I'm glad to know that you can always rely on our team for stellar customer service. Meghan and the rest of us are grateful for your support. If you ever need anything else, feel free to reach out!"
Profile photo of Alex Souza

Alex Souza

April 14, 2025

5  out of  5
rating by Alex Souza
"Erica was a huge help and very proactive in getting the job done"
We responded:
"Thank you, Alex, for sharing your experience! I'm happy to hear that Erica was a huge help and proactive in assisting you. Her dedication is truly appreciated."
Profile photo of Adam Sperling

Adam Sperling

April 14, 2025

5  out of  5
rating by Adam Sperling
"James was really helpful and thoughtful as he considered what we really needed. Thankful for his help!!"
We responded:
"Thank you, Adam, for sharing your experience! I'm happy to hear that James was able to assist you thoughtfully and meet your needs. We appreciate your feedback and are here for any other questions or assistance you may need!"
Profile photo of Johnny Bonnie

Johnny Bonnie

April 14, 2025

5  out of  5
rating by Johnny Bonnie
"James Gordon III assisted me in getting my renter's insurance removed from my policy. When I called and no one answered, he replied back to me within 2 minutes. James took less than 10 minutes to remove the renter's insurance. He was very courteous and professional. I highly recommend Stare Farm for any insurance needs."
We responded:
"Thank you, Johnny, for sharing your experience! I'm happy to hear that James was able to assist you promptly and professionally. It's great to know that you recommend us for insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Angel Ochoa

Angel Ochoa

April 11, 2025

5  out of  5
rating by Angel Ochoa
"I have had the great pleasure to work with Erica from Matt Fitzpatrick state farm. Erica has helped me on a number of different occasions she's awesome! Erika has taken care of everything like promised and follows up promptly. Overall great customer service 10/10 thanks Erica !!"
We responded:
"Thank you, Angel, for sharing your experience! I'm delighted to know that Erica has been able to assist you effectively and provide such excellent service. Her dedication to taking care of everything and following up promptly is truly appreciated. If you ever need further assistance, don't hesitate to reach out to our office."
Profile photo of Shannon Brownlee

Shannon Brownlee

April 11, 2025

5  out of  5
rating by Shannon Brownlee
"Mitchell was a pleasure to work with at State Farm. He took the time to clearly walk me through all the details of the policy and followed up with helpful additional information. I really appreciate his patience and thoroughness in making sure I fully understood everything."
We responded:
"Thank you, Shannon, for sharing your experience! I'm happy to hear that Mitchell was able to assist you with such patience and thoroughness. It's wonderful to know that he took the time to ensure you understood all the details of your policy. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Brianna Astman

Brianna Astman

April 10, 2025

5  out of  5
rating by Brianna Astman
"meghan was super patient and helpful with all the questions i had !"
We responded:
"Thank you, Brianna, for sharing your experience! I'm happy to hear that Meghan was able to assist you with patience and helpfulness. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Maral Martin

Maral Martin

April 9, 2025

5  out of  5
rating by Maral Martin
"James was awesome! He took his time to help me find full coverage insurance for my car and home with reasonable price. Saved me over $200. I'm so grateful for his expertise and knowledge."
We responded:
"Thank you, Maral, for sharing your experience! I'm happy to hear that James was able to assist you in finding comprehensive coverage at a great price. Saving over $200 is fantastic! If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Tony Sewell

Tony Sewell

April 8, 2025

5  out of  5
rating by Tony Sewell
"I’ve only been at this place a short while but so far everyone has been beyond helpful. And Meghan was absolutely no exception today. Super friendly and helpful. And also very patient to answer ALL of my questions. She just recently received her license and it made no difference. Anything she didn’t immediately have an answer for, she humbly requested that I give her a minute while she found out. This is such a breath of fresh air compared to someone new in their career who might often say “I’m not really sure” and then just leave it at that. The Matt Fitzpatrick agency is blessed to have Meghan. I’m sure she has a bright future!"
We responded:
"Hey, Tony! Thanks so much for sharing that Meghan made such a positive impression on you. She’s a great asset to our team, and it’s wonderful that her patience and dedication were able to make your experience a smooth one. We know it can take time to get settled in a new role, but Meghan’s willingness to learn and find the answers you needed truly reflects her commitment. We’re grateful for your trust and your kind words, and we agree—she has a bright future ahead!"
Profile photo of Tyler Farrell

Tyler Farrell

April 7, 2025

5  out of  5
rating by Tyler Farrell
"I recently got a homeowner and auto insurance policy from James Gordon at State Farm here in Colorado Springs. James was helpful and knowledgeable and was able to not only save me thousands of dollars from my previous Nationwide and Safeco policy but also provide me with better coverage terms on my new policy. He also dropped some serious insurance knowledge on me and made sure I was covered in my business and personal liability. Without James’ direction I would have likely spent more money on insufficient coverage. He is definitely worth talking to and discussing your insurance needs."
We responded:
"Thank you, Tyler, for sharing your experience! I'm happy to hear that James was able to assist you with your insurance needs. It's great to know he provided valuable insights and helped you secure better coverage while saving money. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Profile photo of kathy owen

kathy owen

April 7, 2025

5  out of  5
rating by kathy owen
"Thank you Erica for helping me today. You were a great help!!"
We responded:
"I'm happy to hear that Erica was able to assist you so effectively, Kathy! Your satisfaction is important to us, and we're here for any future needs or questions you might have. Thank you for your kind words!"
Profile photo of anita davis

anita davis

April 5, 2025

5  out of  5
rating by anita davis
"My homeowners insurance was coming up for renewal and was going to increase by 2k. I called State Farm and got James Gordon. He was very knowledgeable and patient and went thru everything with me on the phone and it didn't really even take that long. He knew all the ins and outs of all the discounts and he got us a great rate with State Farm with no huge rate increase for this year. Thank you James!"
We responded:
"Thank you, Anita, for sharing your experience! I'm glad to hear that James was able to assist you effectively and secure a great rate without a significant increase. His knowledge and patience truly make a difference. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Profile photo of Will Redman

Will Redman

April 5, 2025

5  out of  5
rating by Will Redman
"Let me tell you something about Justin, he is super informative on all questions we may have about coverage. Has suggestions and real scenarios on why coverage could be of interest."
We responded:
"Thank you, Will, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Justin, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of lia wise

lia wise

April 4, 2025

5  out of  5
rating by lia wise
"My rep Justin had been so patient and very helpful. I truly feel like he wanted to help me find the best coverage and price for my home and auto. Usually insurance changes are something you dread to go through, but I’m extremely happy with the easy process and amazing customer service I received."
We responded:
"Thanks so much, Lia! We’re so glad Justin was able to make the process smoother for you and help you find the right coverage at the right price. It’s excellent that he took the time to really understand your needs and provide the support you deserve. We understand that insurance changes can be stressful, so we’re happy that it was a positive experience for you. Your satisfaction is important to us, and we appreciate you sharing this feedback!"