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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Armineh Davis

Armineh Davis

March 6, 2026

5  out of  5
rating by Armineh Davis
"Justin was so incredibly helpful and patient with me, as this was my first time setting up a policy on my own. I felt I understood the details, I had all the information I needed, and he even updated my quote when I came back with more questions. Never felt like a burden, and I'm grateful for the smooth process in getting coverage. I've been with State Farm in one way or another for years, and felt so taken care of. Thank you Justin!"
We responded:
"Thank you, Armineh, for sharing your experience! I'm happy to hear that Justin provided such helpful and patient service during your first policy setup. It's great to know you felt well-informed and supported throughout the process. We appreciate your continued trust in State Farm and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Julie Strong

Julie Strong

March 5, 2026

5  out of  5
rating by Julie Strong
"Very knowledgeable on State farms insurance plans. He was very easy to talk to and had a great sales presence. Highly recommend..."
We responded:
"Thank you, Julie! I'm happy to hear that you found our team knowledgeable and approachable. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Nicolas Johnson

February 27, 2026

5  out of  5
rating by Nicolas Johnson
"Janine was a great help with all my questions!"
We responded:
"Nicolas, thank you for your feedback! I'm happy to hear that Janine was able to assist you with your questions. Our team is always here to help. Let us know if there's anything else you need!"
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Desiree Getz

February 26, 2026

5  out of  5
rating by Desiree Getz
"I’ve had a great experience with State Farm. Their team has always been professional, responsive, and genuinely helpful whenever I’ve had questions about my policy. They take the time to explain coverage clearly and make sure I understand my options without feeling pressured. What I appreciate most is how easy they make everything — from billing to policy updates. Customer service feels personal instead of transactional, which really matters. It gives me peace of mind knowing I’m covered by a company that actually cares about its clients. Highly recommend!"
We responded:
"Thank you, Desiree! I'm happy to hear that you've had such a positive experience with our team. We strive to provide professional and responsive service, and it's great to know that our efforts to explain coverage and make processes easy are appreciated. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
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Burt Russ

February 26, 2026

5  out of  5
rating by Burt Russ
"Meghan was very helpful and keep my insurance rates the same after switching over a different car thanks"
We responded:
"Burt, thank you for your feedback! I'm happy to hear that Meghan was able to assist you with your switch while maintaining your rates. We appreciate your trust in our office. If there's anything else you need, feel free to reach out!"
Profile photo of Debby

Debby

February 26, 2026

1  out of  5
rating by Debby
"Worst claims process of my life. It's been weeks now and still no response. Hopefully this gets someone's attention..."
We responded:
"Hi Debby— I have reviewed all of our active claims in my office and cannot find your profile. Our office strives to provide excellent customer service as an advocate with your claim. Do you have the right office? Please feel free to email me directly at matt@fitzpatricksf.com"
Profile photo of Robin Hinz

Robin Hinz

February 25, 2026

5  out of  5
rating by Robin Hinz
"Megan was very helpful in helping me update information for my account (I'm not very tech savvy 🤦‍♀️)"
We responded:
"Robin, thank you for sharing your experience! I'm glad Meghan could assist you with updating your account information. If you need any more help or have questions, feel free to reach out. We’re here to help!"
Profile photo of Alan Chow

Alan Chow

February 23, 2026

5  out of  5
rating by Alan Chow
"James has been a pleasure to work with from the very beginning. Providing me options to review and absolutely zero pressure selling. Only going with what coverage and needs I laid out to him. I would strongly recommend them and will be providing referral to friends and family members when they need to shop for new insurance."
We responded:
"Thank you, Alan! I'm happy to hear that James provided you with options and a pressure-free experience. Your recommendation means a lot to us, and we appreciate your support. If you or your friends and family need anything else, feel free to reach out!"
Profile photo of Marty Wells

Marty Wells

February 23, 2026

5  out of  5
rating by Marty Wells
"James Gordon was an absolute pleasure to work with. He made a boring life task feel friendly and he had my best interest in mind. Highly recommend him as an agent"
We responded:
"Marty, thank you for your wonderful feedback! I'm happy to hear that James made the process enjoyable and prioritized your needs. We appreciate your recommendation and are here for any assistance you might need in the future. Let us know if we can help with anything else!"
Profile photo of Beth Erdmamm

Beth Erdmamm

February 20, 2026

5  out of  5
rating by Beth Erdmamm
"Justin answered all my questions regarding my car and homeowner insurance policies. Great customer service! Thank you."
We responded:
"Thank you, Beth! I'm happy to hear that Justin was able to assist you with your insurance questions. We appreciate your kind words about our customer service. If you need anything else, feel free to reach out!"
Profile photo of Kristopher Brown

Kristopher Brown

February 17, 2026

5  out of  5
rating by Kristopher Brown
"Been working with Matt and his State farm team since last November and they've been excellent and responding to anything I need and answered any questions that I had. I work with Janine and She was on top of my windshield replacement And it was immediate help. Thank y'all!"
We responded:
"Kristopher, thank you for your wonderful feedback! I'm glad to hear that our team has been able to assist you promptly with your needs, like the windshield replacement. We appreciate your trust and are here for any future questions or assistance you might need. Thanks for choosing us!"
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Cheryl Sturgeon

February 17, 2026

5  out of  5
rating by Cheryl Sturgeon
"Megan was fantastic, she answered all my questions and solved any problems I had. I would suggest Matt Fitzpatrick at State Farm for Al your insurance needs."
We responded:
"Hey, Cheryl! Thank you for sharing your experience with Megan and for recommending our office. We’re so glad she was able to answer all your questions and take care of any concerns you had. Your support means a lot to our team here at the State Farm office, and we appreciate you trusting us with your insurance needs."
Profile photo of Tammy Alexander

Tammy Alexander

February 17, 2026

5  out of  5
rating by Tammy Alexander
"I’ve always had an amazing experience meeting with the people in this office. They walked me through things. They helped me find what coverage I need. Switching over from my old car to one I just bought was so simple. Most of it was done through the app and then just touch touching base with the people in the office."
We responded:
"Thank you, Tammy, for your wonderful feedback! I'm happy to hear that our team made your experience smooth and straightforward, especially with your car switch. We aim to make things as easy as possible for you. If you ever need anything else, feel free to reach out!"
Profile photo of Brianna Hawthorne

Brianna Hawthorne

February 12, 2026

5  out of  5
rating by Brianna Hawthorne
"James has been fantastic to work with! He’s been very helpful navigating our switch to State Farm and has been professional and communicative along the way. Plus we’ll be saving a lot of money. Definitely recommend!"
We responded:
"Brianna, thank you for your wonderful feedback! I'm happy to hear that James has been so helpful and professional during your transition to State Farm. It's great to know you're saving money too. If you need anything else, feel free to reach out!"
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Jill stewart

February 11, 2026

5  out of  5
rating by Jill stewart
"Jordyn our agent was very pleasant and knowledgeable, He was a pleasure to work with and saved us quite a bit of money. After 20+ years with Allstate we were happy to switch our insurance."
We responded:
"Thank you for your review, Jill! I'm glad to hear that Jordyn provided you with such a positive experience and helped you save money. It's wonderful to know that you felt comfortable making the switch after so many years. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kelly Raffaelli

Kelly Raffaelli

February 10, 2026

5  out of  5
rating by Kelly Raffaelli
"I cannot recommend Chris enough!! I’m up for renewal with my broker and decided to give this new local office a call, wow!! Chris was so kind and pleasant, all while saving us almost $800 a month on our home and auto, crazy. Thank you so much Chris!!"
We responded:
"Thank you, Kelly! I'm really happy to hear about your positive experience with Chris. It's fantastic that he was able to help you save so much on your insurance. We appreciate your recommendation and are here for any future needs or questions you might have. Thanks for choosing us!"
Profile photo of Michael Loria

Michael Loria

February 10, 2026

5  out of  5
rating by Michael Loria
"Thanks Erica ! Your were great like always 🔥"
We responded:
"Thank you, Michael! I'm glad to hear that Erica provided you with great service. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Julia Faith

Julia Faith

February 9, 2026

5  out of  5
rating by Julia Faith
"Will was amazing! I saved on money on my insurance and got better coverage. What more can you ask for!?"
We responded:
"Julia, thank you for your feedback! I'm glad to hear that our office was able to help you save money and improve your coverage. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Heather Hughey

Heather Hughey

February 6, 2026

5  out of  5
rating by Heather Hughey
"Chris Deorr was awesome! Very nice and very helpful on our call. Went over both policies in detail and and answered all my questions! Thank you!"
We responded:
"Thank you, Heather! We appreciate the positive review. Please don't hesitate to reach out if you need anything."
Profile photo of Shelley Giuliani

Shelley Giuliani

February 6, 2026

5  out of  5
rating by Shelley Giuliani
"I had a great experience working with Chris. He walked me through my coverage in detail, explained everything clearly, and made sure I fully understood my options. He was very knowledgeable, friendly, and took the time to answer all of my questions. I really appreciated the thorough and thoughtful approach."
We responded:
"Thank you for your review, Shelley! I'm happy to hear that Chris provided you with such a detailed and friendly experience. It's wonderful that he was able to answer all your questions and help you understand your options. We’re always here to assist with any future needs!"
Profile photo of Terhesa Phillips

Terhesa Phillips

February 6, 2026

5  out of  5
rating by Terhesa Phillips
"I really liked working with Taryn- she made sure I understood my policies and coverages."
We responded:
"Thank you, Terhesa! I'm happy to hear that Taryn was able to help you understand your policies and coverages. We appreciate your feedback and are always here to assist with any questions you might have. Thanks for choosing us!"
Profile photo of Josie Gross

Josie Gross

February 5, 2026

5  out of  5
rating by Josie Gross
"We were able to save $3500 by switching our auto and home insurance. James was great at communicating with us and getting us the best quote possible."
We responded:
"Thank you, Josie! I'm happy to hear about the savings you achieved by switching your insurance with us. James is indeed a valuable part of our team, and I'm glad he was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ashleigh Imbler

Ashleigh Imbler

February 5, 2026

5  out of  5
rating by Ashleigh Imbler
"Chris Doerr was awesome to work with!! Made the process super easy and quick. Was able to get us a way better rate then we had previously and we are very excited to have State Farm moving foward."
We responded:
"Thank you, Ashleigh! I'm happy to hear that Chris made the process easy and quick for you. It's great that you're excited about the better rate with State Farm. If you need anything else, feel free to reach out!"
Profile photo of Elias Gbadamosi

Elias Gbadamosi

February 4, 2026

5  out of  5
rating by Elias Gbadamosi
"The service I received was excellent. Justin was very helpful, professional, and prompt. The entire service process was seamless and communication was effortless."
We responded:
"Elias, thank you for your wonderful feedback! I'm glad to hear that Justin provided you with helpful and professional service. It's great to know that the process was seamless for you. If you need anything else, feel free to reach out!"
Profile photo of Samantha Barnard

Samantha Barnard

February 4, 2026

5  out of  5
rating by Samantha Barnard
"Love working with this team! They are extremely helpful & caring. I appreciated going over my plan with Chris today. Thanks!"
We responded:
"Samantha, thank you for your wonderful feedback! I'm happy to hear that you enjoyed working with our team and that Chris was able to assist you with your plan. We’re always here to help with any questions or needs you may have. Thanks for choosing us!"